Pretty disappointed in the customer service and the product. We went in there to purchase a rather pricey pair of Blundstones only to find out that the ONE boot on the shelf that was the "display" model did not have a mate and the only other boot they had did not have a mate either (I will confirm this, because some people think I am an idiot) the two boots that were left in stock were two different sizes. Then to be told "we can order it" no one shops for shoes that needs them "ordered" they shop because they are needed at that moment. If you don't have the product REMOVE the damn display model!! Or better yet ORDER them when you are getting low, not out!
The sales clerks were very friendly and helpful will definitely go back to this store.
The store was very busy and I understand this but the salesman not only gave me the wrong boot once but twice. One boot I brought up online on the Softmoc website and asked if they had it in stock but he brought back a similar boot however it was way more pricey and the other boot I had shown him the physical display model and he brought back -again- a similar but more pricey boot. I was not impressed.
Very helpful staff.
SoftMoc at Aberdeen Mall is a Canadian Shoe Store based in Kamloops, British Columbia. SoftMoc at Aberdeen Mall is located at Aberdeen Mall 1320 West Trans Canada Hwy #232, Kamloops, BC V1S 1J2, Canada.
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