Great place to do business with, the staff was very helpful and accommodating for our needs, I would definitely recommend them.
A number of months ago I renewed my credit card, my automatic monthly payment was not updated, my own mistake and I completely understood that they put a second lock on my unit while I paid up the late storage rent. That's business, it makes sense and it was my own fault.One full month ago that balance was paid in full, I was informed that they would remove the lock.Today I arrived at my locker this morning to pull out my winter tires, and found the lock -still- on my locker. I called their office and they were quick about getting the on site attendant (their location up the hill) to come and unlock my unit, so I appreciated that. I do not appreciate the lack of follow up after my account had been paid in full, and I do not appreciate "...he had a late night last night, he was due to take it off last night when making his rounds, he must have missed it..."Either their SOP is to remove a lock a full month -after- an account is paid in full(unacceptable), or more likely I was being lied to in a casual fashion. I would be less upset if there was no attempt to explain why beyond "I'm sorry, not sure how this happened, we'll fix it straight away."Very disappointing experience today.
Have stored our RV there for two years and have not had a single problem. I find that staff is always willing to help out when they can and if they are not sure, they take the time to find out answers for me. I have nothing negative to say about this facility, I would never think of storing my stuff anywhere else. Keep up the good work! I highly recommend this business.
If I could give negative stars for this place, I would. We signed an agreement for one unit and they are trying to charge us for 2 units. We have paid the amount that is owing for the one unit but because we refuse to pay for a second unit they are holding ours and our baby's stuff. When I called to speak with them, I was hung up on then told that because I wasn't there to sign, they wouldn't talk to me. Even with permission. Very, very poor customer service and would definitely not recommend this place for anyone. Would hate for anyone else to get ripped off.
Worst place ever I would not recommend I got one storage unit and when it a me time to settle up they charged me for two.when I had a written contract for only one unit I do not recommend this place to anyone
4 Corners Storage is a Canadian Storage based in Kamloops, British Columbia. 4 Corners Storage is located at 1298 Kootenay Way, Kamloops, BC V2H 1K2, Canada.
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