I have always been more than happy with the service I receive at your business and you are my first choice should I require any type of service for my Apple products. Your staff was professional, friendly and extremely helpful and they are always more than willing to answer any questions I might have. I would definitely refer my friends to you for any of their service needs.
I had to go to Simply Computing for a fix, as I ordered a refurbished MacBook Air from Apple that arrived damaged. I was unable to send it back to Apple for repairs. I mainly interacted with the owner (I think) of the store. When explaining my problem, he dwelled for far too long on how I should not have purchased a refurbished computer. He asked how much it cost (which he should not have) and when I gave him a range he said that it "wasn't that much cheaper" than a new one, which I could have just purchased a new one from Best Buy. It's shocking that I have to say this, but shaming your customers for not buying new or full-price is beyond inappropriate.
They are good, they might not be the cheapest. But there work shows. They have a good system. I believe they almost need a second location though. Maybe in Aberdeen mall or something. They are usually packed with lots of people in need of fixing there stuff. I have used them for my macbook twice. Great fast service.
I took my phone into them as it was not working, from the moment I walked in the door they were looking for reasons not to cover my phone that was still under warranty. They took it apart and said it had water damage and was not covered and I needed to pay 500 dollars to get it fixed. I then took the phone to Kamloops cell phone repair and the cleaned it inside and it works great!!! Wont ever shop here again
First time in the store, walked out 35 minutes later with a new fully built Mac from the factory. Everything was a success from every question answered with confidence, working with me to build what I exactly wanted in a desktop to the overall transaction of the deal. Made spending money easy.
Simply Computing (Kamloops) is a Canadian Store based in Kamloops, British Columbia. Simply Computing (Kamloops) is located at 945 Columbia St W, Kamloops, BC V2C 1L5, Canada.
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