Went to Central Animal Hospital for the first time the other day on a late night emergency basis and Dr Broschak was so accommodating and wonderful. Thank you so much for easing my mind by seeing Davidson, you and your assistant rock!
They take their sweet time getting back to you about results. Waited 5 days to hear back from them on X-ray results and they just regurgitated info my old vet (before I moved) had given them. Finally after 5 days heard back from Dr. Lewis, he says he's still waiting on the surgeons response, but he had waited to contact the surgeon until the 5th day when I continued to push them for the results. Despite them knowing I will be out of reach for 3 weeks. Terrible service and I absolutely will not be going back.*UPDATE: this vet pushed for me to amputate my dogs leg (for approx. $1500). My other option was some $3000 surgery and my dog would need "aggressive" physio. I ended up going to Lakeland vet in 100 mile and my dog was walking on his leg 3 days later. The kicker? Surgery was $750 and my dog doesn't need physio. This vet will steal your money. Find someone else.
As always Dr Lewis is kind and caring, as well as knowledge about our dog's health. Abby has had tonsillitis off and on since she was a puppy. Originally I took her to three different vets in Kamloops that could not figure out what was wrong with her (at one point her eye started popping out from the infection). Finally a friend recommended Dr Lewis and thank goodness he was able to diagnose and finally correctly treat the infection. Thanks Steven, we all appreciate you!
The vet was very empathetic and able to diagnose my cats urinary tract infection within hours. But I was less impressed by the vet technician who gave me the medication. She gave basic instructions on how to prep the meds by adding water quickly within the span of 10 seconds. I had to ask her to repeat it. She didnt explain proper storage to put it in the fridge or how many times a day to give the medicine. AND she didnt state the crucial fact that you cant miss a dose in order for the medication to work properly. I was a little disappointed that I had to look online for this medication bits of info. However I did bring in a rather small urine sample which they were able to test within a few hours. And my cat is already showing signs of improvement after the first day and a half on meds. I would go back here based on the vets expertise and not trying to sell stuff I couldnt afford or didnt need.
After taking forever to get back to us, their best recommendation for our dog was to amputate his leg for an absorbent price of $1500. Thank god we got a second opinion and got him back walking for a $750 surgery elsewhere. My opinion, they weren't experienced enough to see what needed to be done so amputation was the best recommendation to retain our business. I will take my pets elsewhere. Second opinions are always a smart move.
Central Animal Hospital is a Canadian Veterinary Care based in Kamloops, British Columbia. Central Animal Hospital is located at 104 Tranquille Rd, Kamloops, BC V2B 3E6, Canada.
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